How to Write a Sympathy Card

No one likes writing a sympathy card- we get it. You are probably not happy to have to research this topic. It means someone has died. It means someone (or many people) you care about are suffering. And most of us don’t know how to write a sympathy card. They don’t teach us that in school. Anxieties start flooding . . . What do I say? How do I say it? What if my words are wrong?

Stop panicking!

I have some really good news: the fact that you are here researching this topic indicates you are a thoughtful, caring friend, and this can go a long way. Sometimes we don’t have the perfect words, but being genuine goes a lot further than most people realize. Writing a sympathy card is something really small you can do to make your friend feel loved and supported, so seize the opportunity to do it well.

That being said, you probably aren’t reading this because you want to be reassured. You are probably reading this because you want to know what to write. So here are some simple DOs and DON’Ts for writing a sympathy card:Sympathy Word Cloud Concept in Red Caps

Pick a simple card. I know it can be tempting to go with an elaborate card with a long, printed message on it — Hallmark wrote all the words so you don’t have to, right!?! A simple card with a longer, personal note will be a lot more meaningful. It allows you to personalize, and shows you took the time to really think of your friend and their loved one.

Think about your friend. Though you may want me to, I can’t tell you exactly which card to buy and exactly what to write, because I don’t know your friend. But you do! When questioning which card to pick think about your friend and trust your judgement. If they are not religious, a very religious card may not be the best fit (even if it is the one you like best).

Handwrite your message. This feels like it should go without saying, but in the technological age it may be tempting to consider other options. Don’t do it! I don’t care if your handwriting is bad, I don’t care if you’re out of stamps. This is one time it is important to sit down, grab your pen, and send it snail mail. Many people keep all the sympathy cards they receive and find comfort in them during their grief. An email, text, or facebook message alone just isn’t the same. Feel free to do those things, but send a handwritten card too.

Talk about the person who died. This may sound like a given, but so often our sympathy card messages will focus exclusively on the pain the recipient is experiencing. A card remembering the special qualities of the person who died, or even a specific memory of that person, can go a long way in bringing comfort.

Offer something specific. Though people grieving often need help and support, it can be hard for them to know how to ask. Offer them some specific suggestions of how you could help (I would be happy to babysit Sally for a few hours any time; I would be happy to take care of mowing the lawn for you for the next few weeks).

Plan to send an anniversary card. When someone dies the sympathy cards roll in. But one year after the loss many grievers are faced with silence. Very few people remember the date or to check in with them. When you buy a sympathy card, buy a card for the one year anniversary of the loss at the same time. Put the date on you calendar and stick a note on the card, then tuck it away. Send it at the one year mark to let your friend know that you are still thinking of them, that you acknowledge their grief is still difficult, and that you are still there for support.


Old manuscript Rehash the tragedy. Again, this seems like a gimme, but when you don’t know what to say all sorts of inappropriate things can pour out of your mouth/pen. A sympathy card is not the place to rehash the specific circumstances of the loss.

Tell them their loved on is in a better place. They may believe that. They may even say it, but you don’t want to be the one to say it first. Even with a belief in an afterlife, this does not ease the pain and loneliness of the person being gone.

Offer something you can’t deliver on. We are all for people offering specific ways they can help support a griever, but don’t offer something you can’t follow through on. It can be very hard for a griever to ask for support, so if you say you can make them dinner every Sunday this month you better be able to do it.

Say anything on the WYG ‘what not to say” list. Check out our full list of what not to say before you write your card. God has a plan, you understand their pain, and at least he/she lived a long life are all some classics that should be avoided. But there are a number of others, so be sure to check out the full list.

Fall back on stock phrases from greeting cards. A personal message is crucial. A long message created by a Hallmark employee does not exactly convey your most sincere, heartfelt, or genuine sentiments. Create your own personal message, no matter how tough it is. A sincere personal message will go further than a Hallmark message every time.

That is it! Really. It is a that simple. Promise. Were you hoping for some exact phrases you could copy? Well, we can’t give you that. But we can tell you that this format typically works:

Dear ___________,
Offer condolences. Talk about the person who died. Offer something specific. Close.

Easy enough, right! Using that form can allow you to say as much or as little as you want.

Dear Kaitlyn,

I am so sorry for the loss of your mom. I can’t even imagine the pain of losing a parent. Though I didn’t know your mom well, she was always so kind and had such a wonderful sense of humor. I will miss talking to her in the yard about her beautiful garden – she was a pleasure in the neighborhood. Since I live right next door to your mom’s house, please let me know if I can be helpful by picking up the mail, mowing the lawn, or addressing any other maintenance needs. Please take care and don’t hesitate to call me if I can be of any support.

Take Care,

Concerned because you didn’t know the person who died and you need to send a sympathy card? This can be tough, because you can’t talk about the person. Don’t worry. In this case, you can replace specific memories about the person who died with special qualities of the bereaved. Rely on what you know and have observed.

Dear Janis,

I am so sorry for the loss of your mom. I can’t even imagine the pain of losing a parent. I can tell from the way you talk about your mom how close you were. Your incredible support to her through her illness is a testament to your love for her. She raised an amazing daughter. I am sure you will have many arrangements to take care of in the next few weeks. I would be happy to watch the girls for a few hours if it would be helpful. You, Rick, and the girls will be in my thoughts.


Still worried about writing a sympathy card when the loss is someone you don’t know? Feel like it is impossible to make it personal and heartfelt? For some final inspiration, see the letter below written by Abraham Lincoln to mother a who lost multiple sons during the civil war. He had never met her or any of her children.

Dear Madam,

I have been shown in the files of the War Department a statement of the Adjutant-General of Massachusetts that you are the mother of five sons who have died gloriously on the field of battle. I feel how weak and fruitless must be any words of mine which should attempt to beguile you from the grief of a loss so overwhelming. But I cannot refrain from tendering you the consolation that may be found in the thanks of the Republic they died to save. I pray that our Heavenly Father may assuage the anguish of your bereavement, and leave you only the cherished memory of the loved and lost, and the solemn pride that must be yours to have laid so costly a sacrifice upon the altar of freedom.

Yours very sincerely and respectfully,
Abraham Lincoln

A simple, genuine, and personal message can be extremely powerful. Don’t stress– focus on being sincere and making your message personal and your friend will feel the intention behind your note.

Now that you know how to write a sympathy card, you might want to check out some of our other posts on supporting a friend or family member dealing with a loss. Here are a few links to get you started.

Supporting a Friend After a Loss

What Not to Say After a Death

What Not to Say Part II: Guilt and Grief

What to Send Instead of Flowers

Better yet, pick up our ebook on how to support a grieving friend (without sticking your foot in your mouth!).  Don’t worry, it is cheap and jam packed with helpful info (no angels, rainbows, inspirational quotes, or fluff — just helpful tips).  You can find it here on amazon:

As you can see we have regular articles about how to support someone who has recently lost a loved one. Supporting someone after a death is an important but challenging role and we know sometimes you might need a little help. If you don’t want to miss any articles on this topic we recommend you subscribe to receive our posts straight to your e-mail inbox. We’re here for you!

March 28, 2017

6 responses on "How to Write a Sympathy Card"

  1. I also like how it points out that everyone is different.

  2. Thanks for this. There are so many articles out there that simply tell you what NOT to say. Which can leave those of us who are inarticulate in such situations feeling completely paralysed – you can end up saying nothing at all for fear of saying the wrong thing. This article is much more helpful.

  3. Memorial StationeryJanuary 5, 2015 at 4:09 amReply

    We offer a professional, personal service for all our customers and we take pride in every order that we receive. We understand how important memoriam stationery is to remember the life of a loved one, therefore our professional designers are always there to help. All our cards are expertly designed and finished to the highest standards which will be treasured for decades to come.

  4. You can get a lot of sample condolence letters from the internet or simply go to department stores and buy cards with words of condolences. If it is a formal condolence letter, you write it by heart. Just keep it short, simple and plain. Be humble and show your respectful sorrow.

    • Thanks Cathy! I agree that a simple note can often be best. Though it can be tempting to go to the internet for samples or buy a card with words of condolence, these often don’t convey the same sincerity as note written “from the heart”, just as you mention. Taking the extra time to find the right words that show your respectful sorrow is a good suggestion. Your friend will appreciate the time you took.

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